Introduction
A rapidly growing FinTech startup in Bandung, with 150 employees, faced challenges in establishing foundational HR systems. With no standardized policies or compliance measures in place, the company struggled to manage its workforce during a high-growth phase. HRConsulta was engaged to perform a comprehensive HR audit and lay the groundwork for scalable HR operations.
Project Objectives
The HR audit aimed to:
- Establish a baseline for HR policies and practices.
- Ensure compliance with Indonesian labor laws.
- Create scalable HR frameworks to support rapid organizational growth.
- Provide actionable recommendations for immediate implementation.
Approach
The project was completed in three months, following these key phases:
- Planning and Alignment
- Held kickoff meetings with founders and the HR team to define project objectives and priorities.
- Developed a tailored audit framework focusing on compliance and scalability.
- Data Collection and Interviews
- Reviewed existing employee data, contracts, and payroll processes.
- Conducted interviews with 20% of employees and management to identify pain points and improvement areas.
- Gap Analysis and Recommendations
- Highlighted key gaps, including missing employment contracts and lack of clarity in policies.
- Benchmarked findings against industry practices and legal requirements.
- Implementation Support
- Drafted policy templates, including employment agreements, code of conduct, and leave policies.
- Provided hands-on support to the HR team for adopting these policies.
Solutions Delivered
HRConsulta delivered:
- Policy Frameworks: Developed foundational HR policies tailored to the company’s startup environment.
- Compliance Roadmap: Provided a step-by-step guide to achieve full compliance within six months.
- Scalable Processes: Introduced processes for recruitment, onboarding, and performance tracking to support future growth.
Results and Outcomes
- Legal Compliance: Achieved 90% compliance within three months, with a clear plan for full compliance.
- HR Foundation: Implemented policies and frameworks that supported hiring and onboarding of 50 new employees during the audit period.
- Employee Confidence: Clear policies improved transparency, boosting employee confidence in HR processes.
Lessons Learned
- Early investment in HR frameworks is critical for startups to scale efficiently.
- Tailored, phased solutions are essential for companies operating in high-growth environments.
- Clear communication with employees ensures smoother adoption of new policies.
Client Testimonial
“HRConsulta’s expertise in setting up HR foundations has been invaluable. Their solutions were tailored to our growth phase and have set us up for long-term success.” — CEO, FinTech Startup