Description:
Define clear job roles, responsibilities, and competencies to improve employee performance and accountability.
Duration: 4-6 weeks
Major Activities:
- Conduct job analysis through interviews and surveys
- Define key responsibilities and required competencies
- Benchmark roles against industry standards
- Develop or update job descriptions
- Establish role-based performance expectations
- Communicate and implement role clarity initiatives
Deliverables:
- Updated job descriptions and competency matrix
- Job role benchmarking report
- Performance expectations framework
- Communication plan for role alignment
- Training materials for managers
Project Tips:
✅ DO:
- Ensure job roles are aligned with business needs.
- Involve employees in role definition to improve buy-in.
- Regularly update job descriptions to stay relevant.
❌ DON’T:
- Create overlapping or unclear roles—avoid redundancies.
- Ignore future skills and technology trends.
- Delay implementation—role clarity directly impacts performance.