Privacy Policy

Last updated: July 21, 2025


This Privacy Policy explains how PT Consulta Digital Indonesia ("HRC", "we", "our", "us") collects, uses, stores, and protects your personal information when you access and use our website and services at www.hr-consulta.com.

By using our platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. What Information We Collect
We collect the following types of information when you interact with our platform:

a. Information You Provide to Us
  • Account Information: Name, email address, company name, phone number, and billing address.
  • Order & Intake Information: Documents and data you upload (e.g., employment contracts, company regulations, internal policies).
  • Payment Info: Processed securely by third-party providers (we don’t store card numbers).
  • Communication Records: Messages, emails, or inquiries you send to our team.

b. Automatically Collected Information
  • Device type, browser, IP address, and activity logs.
  • Cookies and usage data to improve user experience (see Section 7).

2. How We Use Your Information
We use your information to:

  • Process and deliver your service orders.
  • Personalize your experience and provide relevant content.
  • Communicate with you regarding updates, revisions, or support.
  • Improve our platform functionality and performance.
  • Ensure regulatory compliance and prevent fraud.
  • Send occasional service-related updates or offers (you can opt out anytime).

3. Sharing & Disclosure
We do not sell or rent your personal information.

We only share your data with:

  • Our internal HRC consultant team assigned to your order.
  • Trusted third-party vendors (e.g., payment gateways, hosting providers) who support our operations under strict data privacy terms.
  • Legal authorities, only if required by law or in response to legal requests.
  • All external partners are under contractual obligations to keep your data secure and confidential.

4. Data Storage & Security
We implement industry-standard security measures to protect your data, including:

  • Encrypted data transmission (SSL)
  • Secure document storage on reputable cloud infrastructure
  • Restricted internal access on a need-to-know basis
  • Despite our efforts, no digital platform is completely immune to risks. By using our platform, you acknowledge and accept this inherent limitation.

5. Data Retention
We retain your data only as long as needed for:

  • Order fulfillment and support
  • Legal or compliance obligations
  • Historical reference, unless you request deletion
  • You may request deletion of your data by contacting us (see Section 9).

6. Your Rights
You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates.
  • Request deletion of your account and associated data.
  • Withdraw consent to data processing (which may affect service delivery).
  • Lodge a complaint with Indonesian data protection authorities, if applicable.

To exercise any of these rights, contact us using the details below.

7. Cookies Policy
We use cookies to:

  • Understand how users interact with our site
  • Save preferences and session info
  • Improve speed and usability

You can control cookies through your browser settings. Disabling them may limit certain features.

8. Third-Party Links
Our platform may link to external websites (e.g., payment pages, references). We are not responsible for the privacy practices or content of those sites.

9. Contact Us
If you have questions or concerns about your data privacy, or if you wish to make a request related to your personal data, please contact:

  • PT Consulta Digital Indonesia (HRConsulta)
  • Email: hello@hr-consulta.com
  • Website: www.hr-consulta.com/contact


10. Changes to This Policy
  • We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date.
  • You are responsible for reviewing the latest version periodically. Continued use of our platform constitutes acceptance of the updated terms.